[Resolved]  Eureka Forbes / Nano RO Water Purifier — Membrane lock of the purifier is broken

Address:Lucknow, Uttar Pradesh

Dear Sir, I purchase a water purifier named Nano RO from Phoenix mall shop / Lucknow on 15.06.2012. The membrane lock of the purifier is broken, so that same could not be installed. It is requested that please look into the matter and get the remedial measure or if it is possible kindly make it arrangement for the replacement of the same.
The response is very poor even after several times of reminders on phone.

My particulars are as under:-
Name: Vinod Kumar
569K/416,Sneh Nagar
Near KK Palace Lucknow
Mob No:[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Mr. Vinod Kumar,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.

For any further assistance please feel free to write in.

Regards,
Eureka Forbes Team
Dear Mr. Vinod,

We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.

Should you require any further assistance in the future, please feel free to write in.

Regards,
Eureka Forbes Team
Dear Mr Vinod,
Of course, I cannot solve your problem but want to convey the message to all consumers not to
purchase RO (Reverse Osmosis) water purifiers unless they have plenty of precious water to waste.
Ask every seller the cost of water that is wasted during RO process?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information