Eureka Forbes — No installation after purchase

Address:Thane, Maharashtra

i recently bought a Aquasure Pearl UV water purifier. after the purchase i have been calling the Eureka Forbes helpline umpteen number of times but till date there is no response. I submitted my request last week and was told someone will visit. However post that i have given them reminders thrice but no one has turned up.
Now the helpline guys have started giving me alternative numbers of their technical team so that i speak directly to them to expedite. i even tried doing that but none of the new numbers given seem to be working.
I am stuck with a purchase. more so there is a harassment of going to market everyday to buy mineral water bottles because their person is not turning up.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr. Ankush Wadehra,

We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Eureka Forbes Team
Dear Mr. Ankush,

We have not heard from you for quite long. Kindly share your status so that we can get in touch with you and resolve any pending issues.

Regards,
Eureka Forbes Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information