Eureka Forbes — no service till now | |||
we are using RO AQUAGUARD of eureka forbes, they take money in advance and give 4 services free for 1 year, this time i renewed the service contract on 7-6-12, for 2 years by paying money 6950, by cheque no. 244730, which is cleared on 5-7-12. till date they are supposed to give service 3 times, but no one visited till date even once, the phone numbers which they gave are not connecting,[protected], 32935533.. this is pure cheating, and one year contract will end by this june, no service till now, i want immediate service now and extention of contract even after the term expires on 6-6-14, i want 3 services extra after 6-6-14.. Was this information helpful? | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please accept our sincerest apologies for any trouble or inconvenience we have caused you, regarding your RO Aquaguard.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online. Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________
This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do write to us at: [protected]@eurekaforbes.com
Regards
Eureka Forbes Team