Comments
Dear Mr. Parmar,
Please accept our deepest apologies for the trouble and inconvenience we have caused you, regarding the issue with your water purifier.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and your contact details. Our customer service personnel will address your issue immediately. For any further clarifications, please feel free to write into us at: [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
Please accept our deepest apologies for the trouble and inconvenience we have caused you, regarding the issue with your water purifier.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and your contact details. Our customer service personnel will address your issue immediately. For any further clarifications, please feel free to write into us at: [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes — contract not fulfilled
i would like to bring to your notice thatmy contract reciept no is 00087037 and it was valid from 17/11/10 to 16/11/11 and no one has come for the servicing of my aqua guard.i called the agency and they said they no longer deal with this area and hence they gave me a no. and i called.i was promised that today...15/06/11 the technician will attend and no one came ,so i called again ,then i was told that the person will come ..when ..please let me know???????.i would also like you to be aware that when the technician had come earlier when i made the amc...he told me that since something was wrong i would have to spend 1800,and if i do the amc then i have to pay less.please he was cheating me and god knows how many poor housewives have been cheated.please also ensure that your technicians dont go to doorsteps and make a fast buck just by falsely saying that saying that something is wrong with apart in the machine and has to be replaced .my machine was only 12 months old when they said that a part has to be replaced and they took away the part that my machine had.the part they had brought was not even sealed to ensure that it is a new part.kindly help the people get a good and honest service because....everybody has got faith in a company like eureka forbes which i would definately say that it is the best.thankyou