Comments
This is height of frustrating customer service. Some of your executive calls me and takes my address and then tells that this is not our area but we will arrange some of our executive for servicing and gives some executive number and tells that I should contact and enquire what time he will come rather he should call and fix an appointment at my convenient time(purely contradictory as stated by Eureka Forbes Team above). But still when I tried to call him his mobile is out of range. This is some kind of joke going on here. I will suggest do not buy any Eureka Forbes product. There is a huge gap between the sales team and product team. The sales team executives are not less than any of politician. They just make false promises.
Eureka Forbes Team if you can resolve the issue then post any comment here otherwise stop posting some default comments.
Eureka Forbes Team if you can resolve the issue then post any comment here otherwise stop posting some default comments.
Aquagaurd should shut down their service call centers. Today I have tried calling the number [protected] five times and on each occasion i was put on hold and made to hear their stupid song lage tan se lage man se (Ap Ke CAll Hamarey lie mahatvapurn hai kripya line pe lage rahe) for over 5 minutes every time. What joke is it? Do you think we are sitting idle.
Rajan
Rajan
I have purchased a water purifier on 25th of March 2021 (Ayur). It is not even 6 months and the filter is not working and hence I am not getting any water. I have requested several call back and service requests but there is no response. I regret to trust this brand even though I had always used this brand. It is very unprofessional to deal with the customers in this manner.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Please accept our apologies for the inconvenience caused.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards
Eureka Forbes Team