[Resolved]  Eureka Forbes — Servicing of Water Purifier

Address:West Delhi, Delhi

This complaint (Complaint Number[protected] was made on 28.04.2010 at your delhi service centre
for Servicing of my water Purifier AQUAFLO DX which was purchased on
25/10/2009 vide bill number T-4/1416 from E-Zone ,Paschim Vihar.
Inspite of my repeated telephone calls,no body from Eureka forbes
company ever turned me or tried to make a courtesy call regarding my
complaint.
Now I am buying mineral water from outside for my daily needs.
I have never seen such hopeless,callous attitude from a company who
are into essential comdities of human being like water puriifer .
I am fed up & feel shamed that I bought a third class product of a
company who only believes in selling their product & service is not
their concern.

Please forward this mail to the chairman/Managing Director of Eureka
Forbes urgently.
Thanks
Muraleedharan
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

We are also facing the same problem that, we made a compliant call to customer care on 15.08.2010 around 9 AM for our UV aquaguard water purifier machine.
He give complaint number of 83390309

But, still they are not solved this problem and we are not in a position use this machine.
This is untolerable and i don't understand and let me know, What is the reason for this?
I agree in toto. My water purifier (classic model) was not working for the last 5 days. With great difficulty, I registered a complaint vide No. 67468455.
In fact I paid Rs 2380 towards service contract while the new unit from Kent pure water costs Rs 1300/- onwards. Nobody turned up so far against
the said complaint number. Mr Kannan who is the supervisor i/c vide mobile [protected] does not pick his mobile. The franchise M/s Everst enterprises, Sembiam, chennai 11, vide phone 64532333 does not pick up his phone.The said complaint is not new. Three months ago the same complaint. Please look into this.

Dr Iyer
[protected]

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