Eureka Forbes — Pathetic Customer Care

I purchased the product in the month of July. The delivery boy did not gave the invoice and coupons. When I tried calling the Sales person, he assured me that he will provide it asap but after no. of followups, he kept me assuring but not delivered coupons and Invoice. I called Eureka customer care and lodged a complaint on 3rd Aug 13 (Request no[protected] and they assured me that it will be delivered withing 3-4 days. I missed to followup in between but when I called there customer care again on 20th Aug 13, they said they are working on it but it seems that they had forgotten the request. Eureka is pathetic in its services. The customer care executive was very casual and said ok...we will look into it and get back to you....in a very casual manner as if he doesnt care.