Eureka Forbes — Poor Service of Aquaguard Water purifier | |
Hello What is the current status of my Complaint which is registered with mobile number [protected]? From last 4 months My aquaguard filter is in your dealer showroom M/S Jain Enterprises Fatehabad. But till now no response from their side. They give a number of Deepak Panday ( [protected]) whose is your aquaguard service person. from last 3 months i called him many times, every time he told me that tomorrow i will come and repair your aquaguard. But till now my aquaguard is not repaired. Many times i registered complaint to customercare of Eurekaforbes every time they told me your complaint is currently in progress. but my complaint is not resolved tillnow I am not expecting this type of service from Aquaguard.. Thanks Prateek [protected] Was this information helpful? | |
3 Comments | |
Comments
Hi
I don't know the service request number. But the complaint is registered with mobile number [protected].On Friday i talk to your haryana service head whose contact number is [protected] which i got from customer care of eurekaforbes but he talked very rudely. When i discuss my complaint with him he told me i have no time to talk to you.
This is the behaviour of eurekaforbes employees...
If you have any query regarding this please feel free to contact me on my mobile number [protected].
~Prateek
[protected]
I don't know the service request number. But the complaint is registered with mobile number [protected].On Friday i talk to your haryana service head whose contact number is [protected] which i got from customer care of eurekaforbes but he talked very rudely. When i discuss my complaint with him he told me i have no time to talk to you.
This is the behaviour of eurekaforbes employees...
If you have any query regarding this please feel free to contact me on my mobile number [protected].
~Prateek
[protected]
The service request number is 69382098
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Resolved
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
Please accept our sincerest apologies for any trouble or inconvenience we have caused you.
We deeply value your relationship with Eureka Forbes Limited and wish to provide you with the best solution to resolve your issue as soon as possible. In order to do so and to prevent this problem from occurring again, we require your cooperation.
Please visit the service redressal page on our website: http://www.eurekaforbes.com/escalate-your-service-request.aspx and place your complaint online.
Or provide us with your service request number if you have already registered a complaint with us
Service request number ______________________________
This way we can ensure that our customer service personnel will address your issue immediately. For any further clarifications, please do contact write to us at: [protected]@eurekaforbes.com
Regards
Eureka Forbes Team