[Resolved] Eureka Forbes — REFILLING OF WATER PURIFY CYLINDERS WITH NOV.2012 MFG DATE | |||
I INSTALLED EUREKA FORBES-AQUA GUARD-INFINITI WATER PURIFIER IN THE MONTH OF FEB-2012. After one year's time company replaces its cylinders with payment from consumer.Company's representative contacted me for change of two cylinders and after one month he came with two cylinders in the mid of march-2013, having mfg.date-nov-2012,when i enquired from him why company is not delivering/replacing cylinders with fresh/ new mfg.of make-2013, he replied that we have only these cylinders with nov-2012 make in our stock and moreover we delivered same cylinders to many of customers, why you ask for new cylinders with make of 2013.This company is playing with the health of consumers by installing old, out dated cylinders . RAJESH ARORA M.NO-[protected] 57-LOHARKA ROAD, AMRITSAR , Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
We have taken a note of your complaint and your contact details and our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team