Eureka Forbes / RO Purifier — Service | |
I registered my complaint 7 days back , no person turned up till the 7th day of the complaint. My water purifier was leaking and not able to store water. I followed up but in vain . The person came on the 7th day with absolutely no shame, , demanded the change of my water purifier motor . Promised that he would replace the same next day. Two days from there I am waiting and there is absolutely no ownership, called the area manager 3-4 times but he does not seem interested to pick up my phone as well. I have failed following up with all bloody call center executives with no positive reply. I buy a product which is within warranty period and is not doing the work that it is intended to do. I am buying water from outside to drink and the customer care, area manager or services have absolute apathy towards my situation Was this information helpful? | |
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Please accept our deepest apologies for the trouble and inconvenience we have caused you regarding the issue with your water purifier.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
In order to solve your issue and prevent this problem from occurring again, we require your cooperation.
Please share with us your registered a complaint with us
Service request number ______________________________
This way we can ensure that our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team