[Resolved] Eureka Forbes — Spare part not replaced and no service done | |||||
Sir, I have renewed AMC with Eureka Forbes RO revive model vide Contract No.10 (bill no.[protected] dt. 07 Sep 2012 to 06 sep 2013. I am sorry to inform you that No Body came to service of the same till date. I booked a complaint with service request no.71274680 on 06 May 2013 regarding leaking tap. After repeated calls a service personnel came with open spare part and told only that is available. When i refused to change a spare part with broken seal he said harshly company will replace only after a month. Again I called up the call center on 16 May but only my mobile bill is increasing. I even sent an email to the id"[protected]@eurekaforbes.com" but no response. I think the precious AMC period will be wasted without changing the spare part and without doing the promised service. Was this information helpful? | |||||
Aug 13, 2020 Complaint marked as Resolved | |||||
 5 Comments | |||||
Comments
Spare parts — Calls
Kindly improve your customer care service and also branch call answering system for more business. They cant answer one query,if docket no starts with m the branch operators cannot answer the query they give customer care no that too wrong.Kindly give service like gati courier for growth.Eureka Forbes — no service provided after repeated calls
We have made the complaint on 3rd June 2012 vide docket number 87012201. We are continously following but nobody turned up. Such a bad service.This company should be sued as their customer care is more pethitic.
Dear Mr. Baibhav Agarwal,
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, Address and contact details so that we can look into the matter.
For any further assistance, please feel free to write in.
Regards,
Eureka Forbes Team
Dear Sir,
We regret the inconvenience caused to you and would like to resolve this issue on priority. We have made a note of your details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards
Eureka Forbes Team
We regret the inconvenience caused to you and would like to resolve this issue on priority. We have made a note of your details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes — spare parts
respected sir,this water purifier creates lots of problem because we do not have any spare parts of water purifier is not avilable in market.