[Resolved]  Eureka Forbes / Spring Fresh Water Purifier — Poor Customer Service Despite of AMC

My name is Vikrant Jain. I have taken Eureka Forbes Spring Fresh water Purifier from Naveen Electronics Model Town, 2 years back.

I am regularly taking the AMC from my Spring Fresh product but the problem is i am not receiving the services from the company properly & regularly.

The Water purifier that i am using is not working from last 7 days now, & as a result i don't have a single drop of water at my place to drink. i have made several complaints ie.

80194134

80195415 on 25th Feb 2008 to Neeraj

M-52091 on 27th Feb 2008

but every time i am given false promises that the company representaive will be attending the complaint in next 24 Hours, but unfortunately all in vain.

I have made my first complaint on[protected] on the Help Line & i am still waiting for a response.


I am requesting the senior managers to kindly look into this issue ASAP.

Yours Truely

Vikrant Jain
4B45 Riviera Complex
Mall Road
Delhi 110054

(PH): 23812126 , (Mob) : [protected]