Eureka Forbes — Under Warranty Product No Service

Address:Hyderabad, Andhra Pradesh

Hi,

I have purchased a Galaxy water purifier from Eureka Forbes on October. Strange that just within 4 months its services have worsened like anything and now finally it has stopped functioning at all. I am looking for servicing and has also lodged complaint but I am not getting any response. Eureka Forbes being the no. 1 brand in this sector , this sort of response on their part is unexpected and shocking.

Please help. Me and my family are facing difficulties with drinking water. We need to resolve this quickly.

Regards,
Avik
[protected]
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hI

I purchased Eureka Forbes DUO vide customer code No. [protected] which is valid upto 09/05/2014. Several & Several times lodged complaints but no response from the service center. We were with the intention that Eureka Forbes is a branded product in this sector but seeing your worst services feel that it is a cheating company for money. Otherwise a branded company will certainly give good service atleast during the paid service contract period. If yours is a branded company - give service immediately without delay and reminder.

YOUR GOOD SERVICE AND RESPONSE IS HIGHLY APPRECIATED.

Gave complaint on 4/5/2014 received by Mangla, again on 6/5/2014 gave complaint, received by Vani etc., but no response.

Waiting your service immediately.

A. Bapiraju, 26-15-8, Main Road, Visakhapatnam. Mobile [protected]

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