[Resolved]  Eureka Forbes / Uv Ro Water Filter Aqua Sure — not repairing and replacing ro water filter candles and water tap under comprehensive service contract free of cost

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Agra, Uttar Pradesh

i purchased eureka forbes uv ro water filter on[protected] from mmj marketing,shahganj,agra. at present it is under comprihensive service contract ,receipt no. 51/00014348,the expiry of which is on 01st april 2011(paid ammount to eureka forbes Rs 4000/-).about one month back it stopped giving potable water.on complaint mechanic from service centre found that cendles are choked thats why candle indicator is blinking. they tried to clean the candles(in a wrong way)by striking them but all in vain.i contacted eureka forbes officer at noida Mr. ramesh joshi(mobile no.[protected]) and mr santosh at lucknow several times on phone,also lodged complaint at eureka forbes web site but my filter is not repaired yet .i sent an e mail also to mr ramesh joshi on 8-3-2011.filter model has a faulty system.as they claim that when the candles require replacement,candle indicator shall blink,is wrong,as indicator is controlled by a built in electronic timer and has no connection with candles.due to all this i have to purchase drinking water from market giving me lot of trouble and financial burdon. kindly get my filter repaired and water tap changed free of cost under amc and oblige.
manju verma,F-6,Lawyers Colony,bye pass road, Agra-282005, u.p.
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