[Resolved] Eureka Forbes / Vacuum Cleaner XForce — Pathetic service & False promise | |||
Dear All, Eureka Forbes Sales person gives false promises to their customers. I wanted to buy a vacuum cleaner. Therefore I had called for free demo. the sales team leader reached my home at 9:00 PM on sunday. After demo I asked him for some time to check and think over whether to purchase the product or not but he insisted me and promised me that he will be giving me a big bag for packing the vacuum cleaner and would also provide excellent service. Based on his confirmation I issued a cheque payment on the same date. This sales guy did'nt turn up with the bag. Every day I called him up but he did'nt pick up my call. I also escalated this matter to his supervisor but all my complaints were in vain. I was chasing this guy for about 2 months. I have received all false hopes and pathetic service from Eureka Forbes. I approached this product only basis good service but very very poor service. My experience was really bad with the purchase of the vacuum cleaner. I am still waiting for the bag for keeping my vacuum cleaner. I did'nt even receive any demostation after buying the product. The name of the sales team leader who gave me false hopes and promises is Shirish. Thanks & Regards, Shweta Lokhande Mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Great name pathetic service
we buyed Eureka Forbes / Vacuum Cleaner XForce for 8490 at nov 5 2012. we still get any invoice or warrnty card. the team leader named sudhhakar mob no_[protected]...
and the demo person name suresh [protected]
we'r from andhra pradesh vijayawada
they told us there is 5 years warrnty for machine & part to part replacement
& travel bag & diwali scratch crad.. utill now they didn't give the demo after selling the machine
& the team leader suresh or demo person not responisng to our phone calls every day we'r calling 10 tyms... & also machine not working. they gave us a fake machine
i hardly recommended to every person to dnt buy any Eureka Forbes products dn't make fools yourself like us
PRASAD
we buyed Eureka Forbes / Vacuum Cleaner XForce for 8490 at nov 5 2012. we still get any invoice or warrnty card. the team leader named sudhhakar mob no_[protected]...
and the demo person name suresh [protected]
we'r from andhra pradesh vijayawada
they told us there is 5 years warrnty for machine & part to part replacement
& travel bag & diwali scratch crad.. utill now they didn't give the demo after selling the machine
& the team leader suresh or demo person not responisng to our phone calls every day we'r calling 10 tyms... & also machine not working. they gave us a fake machine
i hardly recommended to every person to dnt buy any Eureka Forbes products dn't make fools yourself like us
PRASAD
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Eureka Forbes Team