[Resolved] Eureka Forbes — Very Poor service of Aquaguard AMC | |
Dear Sir
I am D. M. Choudhary, I have complaint against Eureka Forbes for their services. My water purifier's not working since last one & half month then i had lodged a complaint to our local service personal Mr. Sunil / Mr Ganesh who has made my AMC last June'13 (Contract receipt no[protected] but they are unable to attend my complaints after several call. After that i have lodged a complaint in your toll free no on 27th July'13, complaint no is 72405195 and they also assured to resolve the problem within 48 hours but no one came till date for resolution. I have again lodged complaints to your customer care (no[protected] on 19th Aug but no response till date. In the meantime i have reminded to your local technician, your eureka forbes sales representative Mr. Sunil & Mr. Yogeshji regarding my complaint and every time they assured that it will be rectified on priority but no one attend the complaints till today.
Today i have again a complaint by telephonic discussion with Mr. Rupendra Bodle[protected] and he assured to do something but still waiting for action.
I Would request you to take necessary action against the company for poor service.
Thanks
D. M. Choudhury
[protected]
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Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
Dear dmch2000,
Please accept our apologies for the inconvenience caused.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards
Eureka Forbes Team
Please accept our apologies for the inconvenience caused.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.
You can also write to us at [protected]@eurekaforbes.com.
Regards
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes — service within AMC
Our customer ID is: [protected]Request No. : [protected]
We lodged a complaint on December 30th, 2009 for a change in back panel and the sensor. No one has attended to this. We have paid AMC also.
Please see that it is rectiified.