Eureka Forbes / Water Purifier — Eureka Forbes water Purifier... Poor Service | |||
Hi, Eureka Forbes water Purifier Aqua Sure, Ivory DX Since it was not working…we called in service number 39883333, Bangalore for which they have sent a person to look after..still the problem exist. In every call we are provided with one Request number. Without closing the first request ….n number of request is provided for the same issue…Is there anyone looking into this??? Keeping track of open request??? In spite of numerous call and complain … no one has come . Its almost 8 days now. We are facing this issue in every 8/9 months?? Why service is so poor ? Worst service ever seen. This is not the first time we are sending email…..all we get is one SERVICE NUMBER?? Thanks, Rinkee Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Madam,
Please accept our deepest apologies for the trouble and inconvenience we have caused you
.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
Please share with us your contact details. This way we can ensure that our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
Please accept our deepest apologies for the trouble and inconvenience we have caused you
.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues as soon as possible. Please give us a chance to serve you better.
Please share with us your contact details. This way we can ensure that our customer service personnel will address your issue immediately.
If you have any queries about our product and services, please feel free to write into us at [protected]@eurekaforbes.com
We once again are truly sorry for the trouble you had to face.
Regards
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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Eureka Forbes - Water Purifier — Poor service
I have purchased Eureka Forbes. Recently I have entered in to AMC with the company for two years from 02.07.08. The service engineer came and changed the candles. Mild colour was seen in the outlet water. The service engineer agreed that the water should be checked in a lab. no action from then. I have lodged two complaints. Recent one is on 30th June with service request no. 51516898. Despite regular follow-up no action on their part.