Eureka Forbes — Water Purifier not working for the last 8 days

Address:

Mumbai City, Maharashtra

My Water purifier is not working for the last 8 days. I had 1st logged a complaint with their call centre on 13th August but yet await resolution. The person came on the 14th but was neither able to resolve the issue nor did he give any information. I called the call centre again and I was told that a person would visit on the 16th, that never happened. I logged a complaint on the website on the 17th and got a call from the service center immediately. They told me that person is reaching my house in a few minutes but never reached and no information given to me as well. A person cam today who didn't have the right parts hence nothing was done today as well. I logged the complaint on twitter as well but I am sure they are so busy fooling people that they don't have the time to look at the complaints.

Complaint#[protected] logged on the 13th.
Complaint#1dd2eb188c6d - logged on the 17th