[Resolved] Exide Battery — replacement during warranty period

arun sam

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I purchased an 800 va inverter feb 2010 . couple of days back the battery failed. when contacted the inverter supplier ( microtek agency) they said the battery comes under replacement warranty for only one year and repairable warranty for the next year. The battery is apparently beyond repair, and since the warranty has crossed on year , i am to purchase a new one. the warranty card we have only " 2 years warantee mentioned" and no other condition.
Is this valid? Am being taken for a ride? do ihave a chance in consumer cout? please advice.
regards
Arun

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rahul_sris

from Morinda, Punjab

have purchased Exide Battery from your dealer from
Vishal Batteries agencies, Shop No. 60, Nawab yusuf Road,
Civil Lines, Allahabad211003
Phone :[protected]
The name of the contact person is Mr Kushwaha.

Batter details :
Exide Invatabular

After six months only, the battery started giving issues and when i finally talked to this dealer and

asked him to replace the battery. He informed that he will forward the battery to the company and then

will send us the new battery. Now we handed over the battery to him on 5th june and he promised to

replace this battery shortly.
Sir kindly repace my battries as soon as poosible because we are facing serious problem of power cuts
these days.
My battry is in warranty period.
Hoping an early reply in the above matter.

My Resi. Address is:

RC Srivastava
B-683
GTB Nagar
Allahabad
211002
[protected]
[protected]