[Resolved]  Exide Battery — Non Replacement of Battery in Warrenty period

Hello,

We are from Effort BPO Limited , Indore (M.P.). Effort BPO Purchase SMF 12v-100 ah 40 Batteries from the local dealer of Exide M/S Gayatri Interprises, on 27-9-08.

From the past 4 months 4 of our batteries gone faulty showing less charging current, Exide Engineer visited the site and conform that UPS Charger is of low capacity.

However UPS Engineer clearly refused such possibility and still replaced the UPS after 1 week again our 2 batteries gone faulty with the same problem. all our batteries are still in warranty period, but the Exide company is refusing to replace them stating the reason of faulty UPS.

Please give me some suggestion What to do?


Regards
Nitin Dubey
mob.:- +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir,

I Have Purchased an exide battery from Laxmi Scooters. Shop No.561, [censored]ladevi Chawl, D.N.Nagar, Opp. Indian oil, Andheri West, Mumbai - 400 053. on dated 26th September 2008. and its model is 12MX5L-B. but due to some fault now it is dead, ( not working ).
when i went to the shop where i have purchased the battery for replace he didn't took back and gave favorable reply to me.
the shop owner told me that the warranty of exide battery is expired but in my warranty card it shows me the warranty is still 25th September 2009. the shop owner told me that the warranty is expired and couldn't do anything for that, but in my warrranty card it shows the warranty still under the date of 25th of this month. he told me that go where ever you want, but i can't do anything.
that's why i have been registered a complaint in Jago Grahak Jago. and they where registered my complaint and given me a complaint number also.

pls. look into the matter and do as early as possible.

waiting for your favorable reply.

Regards,

Bapugowda. Halli

[protected] / [protected].
Dear Sir,

I Have Purchased an exide 4 (four) battery from GOGATE SALES PVT LTD, near Gavkari Press Nashik 422001, . on dated 6th April 2010. and its model is Inv +180 Ah or Sr no is 1) 3A[protected]A[protected]A[protected]A0-76388 but due to some fault now it is dead, ( not working ).
when i went to the shop where i have purchased the battery for Service & replace he didn't give the proper service or soloutions for battatry and gave favorable reply to me.
the shop owner take up exide battery 2 time on dated[protected] & 1 -9-2010 for the period of 2 month but they west our time & money (rs 500 rupees charge) but my Battary warranty Card shows me the warranty is 18 month of purchaseing date. the shop owner couldn't do anything for that, he told me that go where ever you want, but i can't do anything.
pls. look into the matter and do as early as possible.

waiting for your favorable reply.

Regards,
Mr. SUDAM PHAD
[protected] / [protected]
Email 1) [protected]@gmail.com
Email 2) [protected]@yahoo.com

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