[Resolved]  Exide Battery — inproper working/inadequate back up

Grievance Cell,

We had been using Exide Battery (Inva Queen) for our inverter. It was replaced by New Battery on 07.06.2007 as got discharged within GUARANTEE PERIOD. It was replaced by your dealer Amit Sales, Basement (Hotel Surbhi) Naya Bazar, Gwalior (M.P.) on 07.06.2007 vide replacement No. 64282 and replacement charges paid Rs. 200/-. But the same is again discharged and not functioning. The dealer says that guarantee is lapsed . it is surprising that the new replaced Battery has functioned only for about 10 Months. If it is then what the use of giving guarantee on Batteries new replacing them.

Appropriate action is anticipated.


CA ANIL MALPANI
JAWAHAR COLONY,
GWALIOR (M.P.)
Mob. +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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maheshwari and co — wrong no

Respected Sir,

RIM NO [protected] SE MERE MOBILE YAHNI KI PRIYA SAXENA KE RIM NO [protected] PAR DAILY WORNG CALL RAHI HAI SO PLZ TELL ME FULL INFORMATION IN THIS RIM NO. [protected]
TO
COMPLAINT BOARD
I AM TRYING TO EXIDE INDIA LTD TO RESOLVED THIS PROBEM FROM JANUARY 2008. NOW THEY ARE TRYING TO SHIFT THE PROBLEM TO OTHERS. I AM SENDING ALL THE E-MAILS SENT TO MR.NIKHIL (AREA MANAGER LUCKNOW). THESE ARE TUBELAR BATTERIES.AS PER EXIDE INDIA LTD I HAVE TO ADD(MAKEUP) BATTERY WATER ONCE IN A YEAR, BUT I AM ADDING BATTERY WATER ON ALTERNATE DAYS TO MAINTAIN THE LOWER LEVEL OF TUBELAR BECAUSE ACID IS OVER FLOWING ON CHARGING AND USING THE POWER .ALL DETAILS ARE AVAILABLE IN E-MAILS.THESE BATTERIES ARE UNDER WARRENTY PERIOD.KINDLY EXPEDITE THE MATTER FOR REPLACEMENT OF DEFECTIVE BATTERIES.
G.K. MAHESHWARI
Exide Battery Complaints - inproper working/

Fw: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500Thursday, 31 July, 2008 11:38 AM
From: "gopi maheshwari" <[protected]@yahoo.co.in>Add sender to Contacts To: [protected]@exide.co.in
REMINDER NO.3


--- On Wed, 30/7/08, gopi maheshwari <[protected]@yahoo.co.in> wrote:

From: gopi maheshwari <[protected]@yahoo.co.in>
Subject: Fw: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Wednesday, 30 July, 2008, 9:00 PM
REMINDER NO.2
MR. NIKHIL
PLEASE REFER MY PREVIOUS E-MAILS AND TELLEPHONIC DISCUSSION WITH YOU. AS I TOLD YOU THAT OVERFLOWING OF ACID IS CONTINOUS INCREASING DAY BY DAY.AS I DISCUSED WITH BATTERY EXPERTS THAT CELLS OF BATTERY HAS GONE AND EXPLOSION MAY TAKE PLACE., ONE OFF OF TERMINALS OF BATTERY IS TOTELY SURROUNED BY ACID .NOW FEW COIN OPENING CAPS ARE ALSO SURROUNDED BY ACID. WATER MAKEUP ONCE IN A YEAR DO NOT WORK FROM LAST ONE YEAR .PLESE TAKE NECESSARY ACTION FOR REPLACEMENT BECAUSE NOW BATTRIES HAVE LOST ALL THE PARAMETERS OF WORKING AND BECOME TO USE RISKY. YOU HAD PROMISED TO RING ME AFTER DISSCUSSION BUT YOU HAVE NOT RING ME.

G. K. MAHESHWARI

F/6/08, gopi maheshwari <[protected]@yahoo.co.in> wrote:

From: gopi maheshwari
[protected]@yahoo.co.in>
Subject: Fw: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Monday, 16 June, 2008, 4:00 PM
REMINDER NO.1
TO
MR. NIKHIL
SO FAR I HAVE NOT RECEVED THE REPLY OF E-MAIL KINDLY
EXPEDITE THE MATTER.

G.K. MAHESHWARI

On Mon, 2/6/08, gopi maheshwari
<[protected]@yahoo.co.in> wrote:

From: gopi maheshwari
<[protected]@yahoo.co.in>
Subject: Re: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Monday, 2 June, 2008, 10:00 PM
TO
MR. NIKHIL
I WOULD LIKE TO INFORM YOU THAT AFTER VISIT OF LUCKNOW TECKNICIAN FOR TUBELAR BATTRIES. DURING HIS VISIT HE HAD LOOSED THE CAPS OF TUBELAR .STILL BATTERY IS OVERFLOWING AND IT IS VERY DIFFICULT TO MAINTAIN THE LEVEL OF ACID AND AFTER 2-3 DAYS I HAVE TO ADD BATTERY WATER FOR MAINTAIN THE LEVEL.BATTERY IS NOT BEHAVING NORMAL AND I FEEL BATTERIES HAVE SOME PROBLEM.
G.K. MAHESHWARI

On Tue, 4/3/08, gopi maheshwari
[protected]@yahoo.co.in> wrote:
From: gopi maheshwari
[protected]@yahoo.co.in>
Subject: Fw: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Tuesday, 4 March, 2008, 2:48 PM
MR NIKHIL
I HAD RING TO MR.GUDDU A MECHENIC OF YOUR DEALER TO CHECK THE BATTERIES BUT SO FAR HE HAS NOT ATTENDED THE BATTERIES AFTER SETTING OF INVERTER BY SU-KAM.
G.K. MAHESHWARI
On Sat, 19/1/08, gopi maheshwari
[protected]@yahoo.co.in> wrote:

From: gopi maheshwari
[protected]@yahoo.co.in>
Subject: REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500
To: [protected]@exide.co.in
Date: Saturday, 19 January, 2008, 3:51 PM

TO
MR.NIKHIL
EXIDE INDIA LTD
LUCKNOW
SUB-REPLACEMENT OF DEFFECTIVE TUBELAR BATTERIES IT-500

I HAD PURCHASED 2NOS TUBELAR BATTERIES FROM KISHAN KUMAR DISTRUBUTORS KANPUR BY BILL NO.6538 DATED[protected].BATTERIES ARE UNDER GURRANTEE PERIOD FOR 30 MONTHS. AFTER INSTALLATION OF BATTERIES WE OBSERVED THAT ACID IS OVER FLLOWING FROM BATTERIES.DEALER TECHNICIAN ATTENED THE COMPLAINT AND INFORMED US THAT EXTRA ACID IS OVER FLOWING.FURTHER I LODGED THE COMPLAINT TO DEALER IN AUGUST 2007. I WAS PROMISED BY DEALER THAT MR. RAHUL WILL ATTEND THE COMPLAINT, INSPITE OF SEVERAL REMINDERS, NO BODY HAS ATTENEDED THE COMPLAINT. I AM CHARGING BATTERY WATER EVERY WEEK TO MAINTAIN LEVEL OF BATTERIES DUE TO OVERFLOW OF ACID FROM BATTERIES .YOU ARE REQUESTD KINDLY TAKE NECESSARY ACTION FOR REPLACEMENT OF DEFFECTIVE BATTERIES AS
EARLY AS POSSIBLE.

G.K. MAHESHWARI
B.S.PLOT NO.22, C-BLOCK, FLAT NO. F-2
IST. FLOOR, KISHAN DHAM, SHYAM NAGAR
KANPUR-208013
TEL[protected],
M-[protected]
My battery doesn't work properly.it may be old and distributor did n't hear my complain.he ignored me.
SUBJECT: --- Regarding the dealer of ginni motors in MORADABAD

SIR,
Hello sir this is to inform you that i have purchased an EXIDE 23 plated battery from BUDDHI VIHAR, MORADABAD, INDIA.
There are certain things which i want to tell you that there is no response from your dealer, inspite of listening to our complaints he uses to ignore, say irreferible thing.
SO it's a humble request to pay some attention towards our problem.
Telephone no...[protected], [protected]
Are you having any tollfree complaints number .
I had purchased exide inverter battery from gorakhpur in the month of may 2008 at present battery is under warrenty period, problem is that the said battery is not working properly, several time i appoached to dealer but no response received from dealer so far . please suggest me what should i do.
Dear Sir,
As I am travel agency and I have IATA approved travel ageny, and Before a year I gave onr inetrnation hotel booking to Shree BALAJI TRAVEL, Mumbai to Mr. Manish Agarwal, I paid Rs.1, 84, 000 by The ICICI Bank and I booked Hotels for Sinagpore, Malaysia and Bangkok, But He did not paid package amount to Bangkok place so My client paid again Rs. 84000 immidiately there and then, and now he gave me promises form last one yaer to refund for this, so pl. advice me what can I do ? I have all evidence about my payments and he never care about my amout, so I am in lost of Rs. 84000, so please adive me to do a legal action against this fraud agent.

My cell No:[protected]

rpely soon.
I, DEEPAK JAIN, ADVOCATE, PURCHSED 3 TUBERLAR BATTERY FROM M/S KHALSA TRADERS, MORADABAD, ONE YEAR BACK, BUT NOW ONE BY ONE ALL THREE BATERY ONE CELL GONE INVALID, I HAVE REPLASED 2 BATTERY AFTER VERY PAINFULL DEALING BY KHALSA TRADERS, IN 15-16 DAYS, HIS STAFF AND HIS BEHAVIOR TO MY STAFF AND TOWARDS MY SON IS VERY BAD, NOW THIRD BATTERY ALSO GONE INVALID DUE TO ONE CELL FAIL, 15 DAYS HAVE PASSED BUT HE IS NOT GIVING NEW BATTERY, AND AFTER ASKING FOR THAT HE IS SAYING U HAVE NOT PURCHASED ME, AND TAKING VERY BAD, AND TILL NOW I HAVE NOT RECIVED BATTERY,
Why not to .proceed with complaint before consumer forum for providing poor service and poor quality product.?

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