[Resolved]  Exide — Replacement of Battery

Address:Delhi

I purchased a bike Model No- Discover-ST125. After one week when I
trying to start my bike, its not started. I visited to Bajaj Service
center, Engineer told me that my batter was very weak. There is a
problem with battery. He referred me to Exide battery service center
Okhla Phase-I B-24 office. They told me that we can not replace your
battery, our system is not working. I visited two times but there is
no resolution received from there. I contacted the person name is Mr.
Manoj in exide okhla office. I have taken leave from my office for
replacing my bike batter but Exide companies does not have procedures
to replace the batter without running their system.

Kindly suggest or provide some help to get it resolve.

Thanks & Regards,
Ranjeet thakur
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I have purchased a Exide inva tubular IT 500 battery on December 2006. It has a warranty period of 30 months. Last month (Sept 2008) battery was giving back up of 30 min only. So, I asked my dealer (Debnath Battery, Ranaghat- Nadia) to check it up. He checked it and kept my bettery for replacement and said within 20 daysI'll get my battery back. To day I called him and came to know that my battery has not been sent to company yet. He is not giving me the any proper reason for that and misbehaving with me. Actually I wanted to know the status of my bettery and he arogantly rejected that and said that he won't share any of his document further. He clearly mentioned what ever I want to do I can and he won't share none of his document. Details of my battery are given below:
Model : IT-500
Batch: 1K6
Sl No: 026425
I want to take legal steps against him.
They are not worried about consumer problems.
R/Sir
i had purchased new bike suzuki hayate on oct 2012.. after some time i had a problem in self starting . then m going to suzuki showroom they told me your battery have problem and we are sending this battery for replacement. After 15 days they told me your battery is changed with some one . Your battry manufacturing date is feb 13. so it is not possible.
sir pls help me to over come from this problem.
Sir,

I am M. Jebaseelan working as a Senior Assistant at
Jayaraj Annapackiam CSI College of Engineering, Nazareth, Toothukudi District
Tamilnadu.

I have
purchased one Exide Battery for my Invertor Use from Kings Battery Centre,
Nazareth (Exide dealer) on
[protected]. The battery has a compliant present in it. It automatically gets
dripped once in every two minutes. Regarding this compliant i have consulted
the Exide dealer where i have purchased, for the replacement, Since it has
three years warranty. But the dealer refused it by saying that, the company is
not giving replacement for the ' Thermal cut in battery" I am an ordinary
man feeling hard to purchase a new battery. So in order to maintain the name of
Exide company, I kindly request you to provide me a new battery by replacement
warranty as soon as possible. Waiting for your good reply.

With regards,


M. JEBASEELAN

6/58, Main Road,

Pillayanmanai.

Mobile : [protected]

Mail id : [protected]@gmail.com
Sir,

I am M. Jebaseelan working as a Senior Assistant at
Jayaraj Annapackiam CSI College of Engineering, Nazareth, Toothukudi District
Tamilnadu.

I have
purchased one Exide Battery for my Invertor Use from Kings Battery Centre,
Nazareth (Exide dealer) on 30/11/12. BATCH NO3XD, SERIAL NO 106518 The
battery has a compliant present in it. It automatically gets dripped once in
every two minutes. Regarding this compliant i have consulted the Exide dealer
where i have purchased, for the replacement, Since it has three years warranty.
But the dealer refused it by saying that, the company is not giving replacement
for the ' Thermal cut in battery" I am an ordinary man feeling hard to
purchase a new battery. So in order to maintain the name of Exide company, I
kindly request you to provide me a new battery by replacement warranty as soon
as possible. Waiting for your good reply.

With regards,


M. JEBASEELAN

6/58, Main Road,

Pillayanmanai.

Mobile : [protected]

Mail id : [protected]@gmail.com

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