[Resolved]  Express It Courier — Delivered my ICICI Bank Statement to unknown person

ICICI bank had sent me my a/c statement via Express IT with Airway Bill
No. [protected] under the name of Ankush Gupta, Neeru Gupta (SR[protected]


But we have not received the letter infact courier on line tracking shows that it has been received by some Mr. Narender.

We dont know who is this Narender and how can you deliver a letter like
this to any body, without his id, phone no. etc.

I have been trying courier call centre no. but no body is picking the phone, neither bank customer care is lodging complaint.

In the past also we have not received letters from ICICI Bank sent through Express IT courier, although our address in your records is correct. We seriously doubt about the credentials of this courier company.

Regards,

Ankush Gupta
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Sir/Madom,
Reliance general Insurance company send my policy documents at my address A/30B, Budh Vihar Phase-1, New Delhi-86 on 15th Feb, by Express IT having AWB NO.[protected].
but I have't recieved yet.when I ask to express it Mumbai, they told me that this documents have receieved by someone, whom I do't know. They give her mobile no. & when I call her on that mobile, she told me that sorry I have't received any documents.
It means you did't check wheather the courier is going to right person or not
Dear Ankush,

We regret the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

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