Expressit Logistics Worldwide Ltd — Abnormal Delay in Delivery | |||
Abnormal Delay in Delivery Services: Vide Expressway Bill No [protected] & [protected] on 12th June,2012 the 2 No covers were booked from PUNE/ Mumbai containing PAN card(s). Even after continuos follow up & tracking I could make out that it reached HYDERABAD HUB and IN-Transit to HYBT(Tarnaka) showing date as 14th June,12. It is surprising to see that even after close follow up with customer service offices in Begumpet & Tarnaka they couldn.t make out where abouts of these 2 covers. Further, when I contacted their Corporate Office, Mumbai on Nation Wide Customer No. [protected] at about 16:00 Hrs on 16th June,12, it is simply conveyed that the covers will be delivered on Monday i.e 18th June,12. The company is providing such a service that the covers are made to reach after a week days time. Even a person can reach by walk from Mumbai to Hyderabad. ExpressIt Logistics Worldwide Ltd., claims that they are operating with SOP (Standard Operating Proceedure) & ISO 9001:2008 certified company. I heard about this company & understtod that they will not deliver but one has to go to their office for collection of PAN / CREDIT cards etc., I will be writing separately to PAN card issuing Authority in PUNE/Mumbai that not to hand over such coveres and change the courier service provider. J M Naik, Hyderabad [protected] Was this information helpful? | |||
 2 Comments | |||
Comments
I have a similar experience with Expressit. I don't understand why PAN services are still relying on this courier service. My Airway bill No. [protected] containing PAN card was booked on 26th June 2012. Until 28th there's no update. Next update was on 3rd July, saying that the package is out for delivery in HYD. But till today I didn't get my cover. I dont know if they understand the meaning of "Express". I think the PAN services has a financial understanding with this courier service. The normal Indian Govt Postal service's speed post is lot lot better for very reasonable cost. When I mailed them, the automail said they'll call back within 24hrs. I dont think they'll call me even after 24days. Moreover their Hyd Customer care numbers[protected]/[protected] aren't working. Hopeless service.
Reply
I called[protected] after getting it from Justdial. They gave me another number of Sai (Incharge Begumpet) [protected]. He was very rude and said as usual Out for delivery and its with delivery boy Venkatesh [protected]. Venkatesh says that I am being over burdened and sent to all corners of the city. The PAN card is with me since 4 days, but I can’t deliver it until tomorrow evening and adviced to collect it from Begumpet branch. When I wanted to say this to Sai, he's not lifting my phone now.
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