[Resolved] Ezone / Futurebazaar — Ezone cheating customers by price hiking for Festive Offer

[Resolved] Ezone / Futurebazaar — Ezone cheating customers by price hiking for Festive Offer

S Shrikant from Mumbai, Maharashtra

I have recently visited the ezone in regard of Republic Day offer. They have announced blindfold discount of 10%-60%. According to offer customer will get assured minimum flat 10% off on purchases made at EZONE. I thought of buying some camera and moblie. However when I visited the site today there is a big change in price. Actual MRP for Sony Digital Camera model No DSC S930 is 5990 according to Sony Web Site, but they have listed MRP as 9990 and on that they are giving 20% off, yhis is also case with other models such as DSC W 180 etc. Similarly MRP Price of Whirlpool Washing machine model 650S is 14900, but they are oppfering 10% discount on MRP 15600.also actual MRP Cost for Whirlpool Refrigerator of 180ltr premiur model is 10750 Rs. and for deut Model is 11400 but they have displayed price as 11650 and on that they are giving 10% discount. This is a case with mobile, DVD Player and food processor. Last year i bought karishma food processor for 3590, but today what i saw price is 5990 and they are giving discount of 27%. Is this really an offer to cutomer or cheating... Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Chennai, Tamil Nadu

Dear Sir,

This is with reference to your concern about the pricing of the products displayed on Ezone.

We confirm that the products 'Sony Digital Camera and Whirlpool Washing Machine 650S' displayed on Ezone online are offered with additional accessories and hence the MRP of the accessories is also clubbed with the MRP of mentioned products. There may be a difference between the MRPs on Brand site and on Ezone as the MRP mentioned on the brand site is only
for the parent product.

We further understand that you also have certain concerns about the MRPs of Whirlpool Refrigerators and Karishma food processor. The prices of electronics are dynamic and may vary as per the product model and location. We hence would like to contact you to discuss the same. Request you to kindly call us on[protected] or e-mail us on [protected]@futurebazaar.com with your contact details to enable us to get in touch with you.

We value your feedback and the points raised. Looking forward to hear from you.

Best Regards,
Harshada Shevde
Team Customer Support
Phone:[protected]
Email: [protected]@futurebazaar.com

Rajath Holla

from Bengaluru, Karnataka

Dear sir,

Through ezone future group website i have booked one LG

Video con V1705 Dual SIM Mobile Phone with Wired Headset (GSM + GSM, 3 MP Camera & FM Radio)
and i have transferred 2100 rupees through my hdfc net banking. Once it debits the amount i got a refreshed window saying Sorry, we could not complete your transaction. Please check your card details and try again.. when i checked my net banking 2100 rupee is debit from my account. Please help me in this. please do not believe this ezone future group.