Faber 4 Burner Cook Top — Burners not working

lprai

from Mumbai, Maharashtra

Address:

South Delhi, Delhi

The Faber cooktop purchased by L.P.Rai ,DGM of State Bank of iNdia, staying in B- 8, GF , Lajpatnagar , New Delhi was repaired by technicial of Frankie Faber vide Service note no, S 2340 dated 6 Juna 2011 and charged Rs. 701/- for teh same . Since technoiician left it is not working properly. Several calls made to teh technician at the no. given in service note it is not attended. It is really bad customer service from wold leadr in cook top and other cooking applinaces company. Pl. send teh technician immediately to attend complaint.

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Comments

umapathysivanesan

from Mumbai, Maharashtra

WE PURCHASED ONE 3 BURNER TOP FROM FABER JUST TWO MONTHS BACK.THE MODEL HAS A BLACK TOP. ATTRACTED BY THE APPEARANCE WE BOUGHT IT AND ALSO FOR THE BRAND. TWO DAYS BACK WHILE COOKING WAS ON THE ENTIRE TOP BROKE AND ALL GLASS PEICES WENT OFF THROUGH THE KITCHEN AND DINING.
FORTUNATELY MY WIFE WAS JUST FIVE FEET AWAY OR OTHERWISE SHE SHOULD HAVE BEEN INJURED.
WHEN THE MATTER WAS REPORTED WE ARE TOLD THAT DUE TO HIGH HEAT THIS COULD HAVE HAPPENED. CANNOT UNDERSTAND THE STOVE IS USED ONLY FOR HEATING AND THAT BEING THE CASE IT SHOULD HAVE BEEN DESIGNED FOR THAT PURPOSE. I AM YET TO GET ANY RESPONSE FROM THE COMPANY. REALLY A HORRIBLE SERVICE FROM SUCH A REPUTED COMANY