[Resolved]  Faber Heatkraft Industries Ltd — cheating by service technician

BEWARE:
i have a faber electric chimney and is continually serviced with a gap of 6 months from faber in bangalore. we call[protected] and they send the technician. it so happened today 17/10/2009 that the chimney stopped working and we had to call the above tel no.there was a response from tel no[protected] to my landline no[protected], within ten minutes. later a technician by name raghu calls up my wife's mobile no and lands up at my place . his mobile no is [protected]. he says one of the motor has to be replaced and insists that he takes the motor with him and get the replacement on monday 19/10/2009, for which my wife has refused. later i find that there is a loose connection in the power supply and the chimney is perfect.
to report this incident when i call back the usual tel no[protected] they conveniently deny that there was a complaint registered and on the top of it they allege that we have got in touch with the technician directly .
there are proof for all the calls made and recieved and inspite of that they wash their hands off which shows that its an organised cheating racket.