[Resolved]  Fabfurnish.com — very bad quality product and refusing refund

I placed an order on fabfurnish for a shoe rack and laundry bag order[protected] days ago. the laundry bag was 1099 incl shipping. When it arrived, it was defective and very poor quality. i emailed fabfurnish cust care for return and clearly mentioned refund no replacement. they pick upitem and sendreplacement which irefused at he time of delivery. to date 18 emails and at least 10 calls. everytime a new person calls and assures that action mind you not refund will take place in 24 hrs.now its been couple of weeks. no refund. i in fact want full refund backto card. Also, the show rack received is not good quality. paid 9900 looks cheaply made. I would advise anybody to stay away from this so called furniture store. HATE FABFURNISH. Soon posts will follow on my twitter and facebook.