Submit a Complaint
Furniture
FabFurnish

[Resolved]  Fabfurnish — Delivery date changed after payment and no assistance

Address: 400063
Website: www.fabfurnish.com

We have ordered 4 bedroom Beds with Fabfurnish, the delivery date was earlier while placing the order. Once the payment was made they have changed the dates to further 1 month. We are moving into an apartment with Super Senior Citizens and cannot have them sleeping on the floor for a month. I made a request to them to cancel the order which they did not agree, asked them to credit the amt and allow me to order other items which also they did not agree, asked them to give me beds which delivery is possible earlier, also they did not agree. I am so stuck with them and unable to do anything about it.I dont see how this company is customer friendly or even trying to help the clients. Please help me.
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2017
Complaint marked as Resolved 
thank you for your support. the issue was resolved
FabFurnish customer support has been notified about the posted complaint.
 
10 Comments

Related FabFurnish reviews

[Resolved]Fabfurnish - Order not Delivered[Resolved]Fabfurnish - Delivery of purchased goods[Resolved]Fabfurnish.com - company cheated by sending faulty chair and new that the product is deffective[Resolved]Fabfurnish - ORDERED A WALL CLOCK 4 TIMES ..BUT STILL "FABFURNISH" HAS FAILED TO DELIVER[Resolved]Fabfurnish - Dissatisfaction with service
View all 103 FabFurnish Reviews

Comments

Dear Customer, request you to share the order number. So that we can take a follow up on the same. Thanks!
Reply
Our order number is[protected]
Reply
Hi Anshu, thank you for providing the details. We would make sure that the product gets delivered to you within the specified time line.
Reply
OK...I would like it earlier as we are moving on 1st June. Within the time line I understand but that was not what was mentioned earlier.
Reply
Hi Anshu, we would surely try to expedite the delivery however cannot commit on the same.
Reply
Great...I know I am stuck now. All that I can hope for is that I get the furniture in good condition and on time.
Reply
This order has been placed on 13th may 2016, I have received 2 beds from this and 2 are still received. We need to know what is happening and now it is beyond delay. We would like our other 2 beds amount to be refunded immediately as we are unable to wait any longer. My grandparents are facing major issues due to this discomfort.
Kindly take this on seriously and make sure the refund is activated immediately.
Reply
Hi Anshu, we are sorry for the inconvenience you are facing. We would get back to you soon with an update.
Reply
Fab furnish has hassled us mentally a lot. After 50 days also we have not recd our 2 beds. We need our payment back immediately just the way we have paid online immediately for the order. If this does not happen we shall take it to the media. This kind of service is just not done. Please as consumer Forum I would request you to help us here and take action against them.
Reply
Hi Anshu, we have initiated the refund for the remaining two undelivered beds. We are sorry for all the hassle faced by you. Thank you for your patience.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    FabFurnish
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    103
    Pending
    0
    Resolved
    21
    View all 103 FabFurnish reviews & complaints
    FabFurnish Phone
    +91 12 4673 3300
    FabFurnish Address
    Plot No. 521, 3rd Floor, Udyog Vihar, Phase-3, Gurgaon, Haryana, India - 122016
    View all FabFurnish contact information