[Resolved]  Fabfurnish — ORDERED A WALL CLOCK 4 TIMES ..BUT STILL "FABFURNISH" HAS FAILED TO DELIVER

Address:

Mumbai City, Maharashtra

Hi, Please check my ordeal below which i am going through last one month. Date 2nd Nov 2014 : Placed an order for a simple numbered wall clock worth Rs 525/-. I waited for 10 long days and then I get a reply from 'THE FABFURNISH' that the product is not available and as a part of their apology they refunded the amount and plus gave me a extra 250 Rs gift voucher. Now one will think, wow that's a good thing right. BUT NO. Please read on. Date 14th Nov 2014 : I ordered another wall clock worth Rs 799. I waited for another 10 long days and the wall clock that i received was DEFECTIVE(completely bend from one side). When I asked 'THE FABFURNISH' to replace the clock, they are telling me to KEEP THE DEFECTIVE wall clock and promised to give me another voucher worth rs 250/- but i was frustrated and asked them to just pay me back the amount and keep their vouchers to themselves. Date 26th Nov 2014 : I was way too frustrated but Still in good faith I ordered another wall clock for the third time hoping against hope atleast now I might get a good defect free delivery. and GUESS WHAT I GOT A DEFECTIVE WALL CLOCK THIRD TIME AS WELL WITH BROKEN GLASS PIECES AND DISTORTED CLOCK HANDS. I AGAIN CALLED UP 'THE FAB FURNISH' to tell them about my ordeal and again they promised that this time I will get a proper wall clock. AND JUST TO TOP ALL OF THE ABOVE AGAIN FOURTH TIME I GOT A DEFECTIVE WALL CLOCK TIME AS WELL WITH BROKEN GLASS PIECES AND DISTORTED CLOCK HANDS AS IF THEY SEND THE SAME WALL CLOCK AGAIN. I CANT BELIEVE THE QUALITY AND SERVICE FABFURNISH IS OFFERING. IT IS THE WORST EVER SHOPPING SITE ANYBODY COULD EVER IMAGINE. I AM FINALLY BIDING GOODBYE TO THIS WORST SHOPPING SITE AND I NEVER EVER PLAN TO EVEN VISIT IT ONCE IN MY ENTIRE LIFETIME. I WILL MAKE SURE I SPREAD THIS WORD IN MY CIRCLE TOO. PLEASE CHECK THE PROOF AS WELL IN THE PHOTO ATTACHED. STILL AWAITING REFUND. Regards, EXTREMELY FRUSTRATED CUSTOMER.