[Resolved] Family Health Plan (Tpa) Limited (Fhpl.net) — Delay in claim reimbursement
I have a medical insurance cover from FHPL (fhpl.net) through my company. My wife went under surgery in July and was discharged from the hospital on 16th of July. I submitted all the documents on 11th august. As per the company rules, all claims have to be submitted within one month of discharge. Despite doing so my claim was rejected and the reason given was "Delay Submission". After lots of follow up they said that its under processing.
Now they are not responding to my calls and saying that i shall contact my HR.
Kindly do the needful urgently as this is really getting weird.
Complaint marked as Resolved Aug 14, 2020
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