[Resolved] Fashion And You.com — Order No.1615110 | |||
Sir/Madam On 14/03/12 mid-night around 11.30 PM i order/purchased online (www.fashioandyou.com) a mobile handset of HTC CDMA DIAMOND but when i read reviews about this phone from other websites that it phone is SIM less & work only with Reliance CDMA services, i found it was useless for me thats why i cancel the Order within 2 hours of purchase. As per there terms & condition i can cancel the order within 24 hours or before Delevery. I follow the same one & then i registered the complaint with them they assure me that my money will be released/refunded within 48 hours. But till date they did not return my money even i am calling weekly to their customer-care. But today 02/may/12 after more than 1 month, i got the SMS that your product has been delivered to Sharvan, that is totally FALSE statement. Now i find online status of my order has been changed to Delieved. Please help me out what i can do...............now. This was cheating & this website is totally froud. please be aware to this website. Sharvan Kumar Mobile No.[protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 124 412 5000
+91 124 490 9400
Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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We Regret for the inconvenience caused.
This is to inform you we have processed the refund INR 5999/- from our end . Please check with your bank after 72 hours.
We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on[protected] or get in touch with us via email ([protected]@fashionandyou.com), Facebook Support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).
Warm regards,
Team fashionandyou.com
Support No |[protected]
Email: [protected]@fashionandyou.com