[Resolved] Fashion And You — FAKE PRODUCT | |||
I ordered a Davidoff Cool water on Fashion and you , 125ml EDT . I got it for a deal of 1750 Rs . Product dispatched on 14th of Mar , and dispatched via Aramex Blr ( most unreliable courier company) which I received on 21st or 22nd March . I was excited to have this perfume again , but to my disappointment and shock this was fake . The bottle itself looks fake and what do i tell about the fragrance? I tried contacting the support department and had couple of email exchanges with one Mr Sandeep Negi , and it was absolutely waste of time and energy . They want me to prove its a fake product and I provided the same arguments that I have mentioned here . I would recommend anyone and everyone not to endorse the products of Fashion And YOu ,as they are cheating their own regular customers . There is no standard of service as evident by numerous online complaints . I wish I had made the decision of buying this from a shopping mall and would have been dearer by a couple of 100's more , at least would have got a genuine product . Here Fashion and You has washed it hands off giving absolutely no reason whatsoever . BEWARE of FASHION and YOU and STAY AWAY ! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I am not sure what difference this order number will make . FASHION and YOU, in my opinion is a cheat, which wants to cheat its repeat customers . I am surprised by the callous attitude of the support team, which many have stated as clueless . For this order number 1599494 I have sent 14 or more emails, and all it lead to was a senseless mail trail . No one picked the phone and tried to figure out what was going on .
Its not about money at the end of the day . Fashion and You is running a business, and unfortunately the act of all involved there, shows their dubious
intentions . If I was one off complaining, its a different story, I can see on the web hoards of people, complaining against either the service or the product . My sincere advise to anyone coming across my experience, STAY AWAY . I learnt it the hard way . I might as well make my wallet lighter by a couple of hundred bucks and enjoy a original perfume, than a fake one .
Its not about money at the end of the day . Fashion and You is running a business, and unfortunately the act of all involved there, shows their dubious
intentions . If I was one off complaining, its a different story, I can see on the web hoards of people, complaining against either the service or the product . My sincere advise to anyone coming across my experience, STAY AWAY . I learnt it the hard way . I might as well make my wallet lighter by a couple of hundred bucks and enjoy a original perfume, than a fake one .
no response from Fashion and you, after writing to [protected]@fashionandyou.com . They are typically useless .Use discretion, when buying from Fashion and You .
WORST WEBSITE. THEY ARE KEEPING ME WAITING FOR ORDER NO.2620786 INSPITE OF CHARGING NEARLY 4000/- RUPEES AND KEEP ON GIVING ONE EXCUSE AFTER OTHER. SOMETIMES THEIR CUSTOMER CARE NUMBER IS ALSO NOT IN EXISTENCE. I SUSPECT ITS A FAKE SITE.
Order not delivered, Coupon not refunded
Order no.[protected], was ordered on 14.01.2015 This order was never delivered and even after repeated mails to the customer care of the site, no action has been taken.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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+91 124 412 5000
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Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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Apologies for the inconvenience. As you have not mentioned any specific order details in your above complaint, we were thus unable to identify the issue. Please help us with the order number on email ([protected]@fashionandyou.com) so we can identify and resolve your issue as soon as possible, or you can also get in touch with our new Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).
Thanks!
Team fashionandyou.com
Support No |[protected]
Email: [protected]@fashionandyou.com