[Resolved]  Fashion And You — Fraud site

Hi all,

I have ordered dress worth Rs 2950 from Fashion and you (FNY) site, order no. 1491701, dated 21 Feb 2012.
As on today 25 Apr 2012, I have not received the ordered goods as well as the refund.

I have further drill down the matter, the Aramex parcel no. [protected] given against this order is actually a RTO shipment, which means this shipment is going back to FNY, parcel is dispatched on 2 Mar 2012 and from 06 Mar onwards I am calling FNY team and every time they are responding that they are in process of tracking the shipment. and till 21 Mar I just waited for this shipment since FYN usually take 3-4 weeks to deliver the goods.

But now on 25 Apr 2012, after having a call with the Aramex(Courier), I came to know that this shipment never had my address on this parcel for delivery, this parcel is sent back by some other FNY customer (some Sabeer as told to me by Aramex) and is going back to FNY. and for this parcel also 3 attempts were made at FNY end to deliver but FNY refused to accept this parcel.

So you can see now, I have been waited for a parcel for 8-10 weeks which was never destined to reach me. Till now I have been fooled by FNY team saying that once they received the goods in their warehouse they will refund the amount. that means If they will not accept the shipment they will never have to refund my amount.

This company is big fraud, they will simply pass the time, regardless of the mental tension customer will experienced due to shopping at their site. Beware and don't get fooled by the offers they give on their sites, it all waste.

Please help me getting my refund or let me know if there any legal process to handle this kind of frauds.
Thanks





Thanks