[Resolved] Fastrack — replace my watch | |
I purchased a watch from fastrack thane Naupada just after 2 days the machine was stopped so I took the watch to the showroom and they said to give it for servicing I did so and just after 2 days the key of the watch broken so the guy who serviced my watch in titan had done wrong with my watch and now in just 20 days I have given my watch for servicing twice and I asked them to replace my watch they said thats not possible because this is a machine andso it can have problems but dear admin if a branded watch has so many problems then a China watch is much better than fastrack
Please revert me back my watch is still in titan care as they said me to keep watch 15 more days the worst part is that this fastrack guys says to give watch for servicing in titan care
Just pieced off with this
This is my number [protected]
Email I'd :- [protected]@gmail.com Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Dear pravin,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
936
Pending
0
Resolved
248
View all 936 Fastrack reviews & complaints
View all Fastrack contact information
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.
As per our records, your complaint was already registered with our call center/help desk team on 09/09/2013 and the ticket number is as follows:425025. Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve