Fasttrack Call Taxi — over charge

Address:

Chennai, Tamil Nadu

fasttrack call taxi in chennai central asked me Rs 500 for drop to madipaakam saying that meter taxi not availble. when i said it will come aorund 380 Rs. and i cant pay that much, the staff was laughing . do they really care for customer? is that any authority to take action into the looters?
who saves common man is the question