[Resolved]  Federal Bank — high interest on housing loan

My name is Anup mittal i have taken loan of 10 lakhs fron federal bank borivali branch @11.25% in march after few months they have sent me a letter for increasing my intrest to 11.75% from then i m paying the same intrest when i contacted the bank for the same the manager said that i have to give a written request for reducing intrest. when while increasing the intrest they dont even ask us then while reducing intrest why should i give a written request, as i m paying a very high intrest pls help me in reducing my intrest and pls help me get refund of all the high intrest hat i have paid i will be thankful to you
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Aug 14, 2020
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Federal Bank — WHY THE HELL IS BANK GIVING A CUSTOMER CARE SERVICE

I MADE A COMPLAINT ON NET BANKING LAST DAYS, I HAD BEEN BEHIND FEDERAL BANK FOR THEIR INTERNET BANKING USER ID AND ACTIVATION. BUT THEY OFFERED ME THE BEST SERVICE THEY COULD, THEY NEVER CARED FOR MY COMPLAINT AND IT IS THE BEST SERVICE FROM "MY PERFECT BANKING PARTNER".

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