[Resolved]  Fedex — NON DELIVERY

Address:

Delhi

Fit for a case study for students as to how a business should not be run....Fedex is clearly a case of negligence, bad service & a basic lack of decency on the part of Fedex to even inform the customer of a delay in delivery !. When on the 4th your website shows it was in the van for delivery....WHY WAS IT NOT DELIVERED ???.

If the Mithai, which is perishable item is received in a unacceptable condition, you shall hear from my lawyer.

Incidentally, this is not the first time I am experiencing a problem with Fedex.....on a previous occasion a package from Los Angeles remained undelivered for days after arrival in Chennai at your Guindy warehouse, your office had the audacity to say there was no delivery person available & I had to actually collect it myself. And, what did I get from Fedex.... a rotten apology of a mail...you should change your name to Fed-up from Fedex !!!.

Even more shocking was response of your Mr.Habibulla........washing his hands off saying I could register a complaint but nothing in terms of organising the delivery of the package & he is the Territory Manager !!!. God Bless Fed-up with people like him around.

Will I ever use Fed-up again....no way !!!