[Resolved]  Ferns And Petals — Order not delivered on time & refund awaited

Address:

Delhi

Order Reference Number :[protected] Order Date : Jul 26, 2010

Ferns and Petals is a online foral site who delivery bouquet on request. On July26th I placed an order to send a bouquet to my mother for Parents Day. As per Ferns and Petals delivey happens b/w 9.00 am to 7.00 pm at the residence address. I waited till 9.3.0pm & than called my mother to wise her. But till than she has not recd the bouquet. It was very disappointing. Than I called the Fern and Petals to find out why the delivery is not happen with this there was a wierd reason given at 10.00 pm in the night that there is heavy rains in Mumbai & traffic jam I spoke to Rahul & according to him the delivery boy had left for Delivery @ 3.00 pm in the afternoon but could not reach Dombivli even till 10.00 pm in the night. Request you to help customers like us who trust these type of service & pay before the delivery happens but in return there is jsut disaapointment & furatration. I have asked for refund of Rs, 399/- as this was paid for the Bouquet.

Trust consumer complaints will take some serious note towards Ferns and Petals.

Thanks & Regards,