[Resolved] Ferns N Petals — Delivery of wrong product | |||
I have ordered a gift item on 10th february from Ferns n Petals website which was to be delivered in nagpur on 14th February.Though they delivered the product on 14th feb but it was in no way matching to the product i ordered.They gave a lucrative picture of the product in the website.From then i have been complaining multiple times and they said that the appropiate product will be redelivered again on 26th feb.But till now they did not take any action.I even told them that i will appeal in consumer court but as if they do not care for that. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Pls forward your complaint @ this id..[protected]@fnp.com Your issue will be closed with in 24hrs.
Reply
Due to less time i cudnt add this, but trust me m sure these people have spoiled many peoples valentine. This is very much true that they show some other picture and deliver something else. But the behaviour and flowers which i received was pathetic. My husband also similarly booked the flowers for me for 14th feb online. I got wrong delivery & top of it wrong behaviour from the vendor at Kandivili branch of theirs, the lady there got so personal with me and i can never forget the insult & still the delivery was made next day & that too so bad flowers. The roadside flower sellers sell much better flowers than them trust me.