I had placed online order no. [protected]
Website: http://www.fnp.com
Order Date : Aug 28, 2012
Order Time : 12:48 AM
Product SKU No : FNPNew20
Product Title : Romantic Reds
Description of product: Rich bunch of 20 red roses wrapped in cellophine with a red ribbon
Instead of delivering the same, they delivered only 12 red roses.
They clearly cheated me. And when i complained for this on 9th September send me a reply "Dear Customer,
We apologize for the inconvenience caused. Would like to bring to your kind notice that the product that has been delivered is in the category of perishable product whose complain is taken into account if received within 48 hours. Accept our sincere apologies and we are positive that you will give us a chance to serve you better in the future."
I am also sending you the image of the the product which has only 12 roses, and according to my order it should be 20 roses.
I would request you to do the needful for me.
Regards
Kumar Suarbh
[protected]
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What's the use of ordering through this website? I'd have ordered with someone else and would've got it delivered well in advance. The worst part being, telling me on Rakhi that they cannot deliver.