[Resolved] Ferns N Petals — Fraud site - delivering a different product

Karthik Kaki

from Mumbai, Maharashtra

Address:

Korba, Chhattisgarh

The site FERNS N PETALS is completely a fraud site - cheating its customers.

I have placed an order for 1kG ICED Dark Chocolate cake after sorting its availability by locationat Korba and paid the full amount.

The cake was delivered after 7.00pm and the cake delivered was 1/2kG normal cream cake(not iced, no dark chocolate).

When contacted customer care of Ferns N Petals they have informed that only that cake is available in Korba so they have sent only that.

They have delivered a Rs.180/- cake from local cheap bakery and charged me Rs.1100/- showing some nice photograph of dark chocolate cake.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Slove

from Gurgaon, Haryana

Hai Dude might be have some confussion between you and affliate.. Just mark one mail to complaint department they will get this issue resolved.I am using fnp portal since 3 years.. i had not face such kind of problem...

Regards Sahil

Karthik Kaki

from Mumbai, Maharashtra

I have sent the complaint and also sent them the photographs of the actual product delivered. Their complaint department is the worst one i have seen. They have some vendors at different locations and what ever they deliver is to be accepted irrespective of the product order. They services are ok only in Metros nowhere else.
Karthik Kaki

bdatta1981

from Pune, Maharashtra

Even I got cheated by Ferns and Petails...

ORDER NUMBER [protected]

They mentioned in the product descrption that assorted choclates will be given. However, upon delivery of the product, it was a suprise to see that all chocolates were of the same make (dairy milk). I have written couple of emails to them but they have been ignoring them all the time since I did not receive any replies from them! :(