[Resolved]  FHPL — Mis-commitment from Fhpl

Address:Pune, Maharashtra

Please do not trust the Apollo health insurance provided by FHPL its all fraud. I had called the customer care before addmiting my son and was informed its covered in group A category and the projected billing would be 28k based on the repersentative information i completed all the formalities and was procedinv to OT however i hot a msg the claim was rejected and the hospital ask me to pay 28k as the operation should not delay i made the payment of 17k and called the number provided by the customer care and came to know its not covered if this was the case the call center executive should have not given me wrong information.
Today i need to pay all the charges claimed by hospital.
This is pure cheating and fraud
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Team,

Ref. Cashless req.ID 1399184, UHDNO 21038575

My patient was discharged from 15th October 2020 on 2:00 noon but still your end approval is pending.

I am trying lots of call to all your toll free number and accelerate the matter via mail.

But nor respons on yet.

This is very poor poor management.
Ashokkumar20's reply, Oct 16, 2020
Pls pickup my call on toll free number

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Family Health Plan [FHPL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    115
    Pending
    0
    Resolved
    13
    Family Health Plan [FHPL] Phone
    +91 20 3052 0233 [Pune]
    +91 20 3052 0230 [Pune]
    +91 45 2300 7201 [Madurai]
    Family Health Plan [FHPL] Address
    Srinilaya – Cyber Spazio, Suite # 101, 102, 109 & 110, Ground Floor, Road No. 2, Banjara Hills, Hyderabad, Andhra Pradesh, India - 500034
    View all Family Health Plan [FHPL] contact information