[Resolved] First Flight Courier — Pan card not received
Incometax department sent a PAN card to me through firstflight courier services on 9th Sep 2010, consignment number is ZB4936811.
Below is the status dispalyed in their track status:
Date Serving Location Status
09-Oct-2010 mumbai Despatched From Origin
11-Oct-2010 chennai Consignment Delivered
But the consignment has not reach me / my home / family.
I called up the customer care and logged a complaint on 15 Sep 2010 Morning reagrding the same. Complaint No is: 1517686. They called me late evening and told me they will look and let me know.
There after I didn't receive any call regarding my complaint, So i called them again on 20 Sep 2010 Morning. They updated me that my consignment has been retrived and dispathed and they closed the complaint on 19 Sep 2010 without even confirming with me. Then i said that I didnt receive my consignment yet and told them its very urgent for me. They promised me that they will call me in the next 10 min, But I didnt get any call till 20 Sep 2010 Evenening. Again I called them in the evening and told my complaint no and then told me to wait on the call. I waited in the call for more than 15 min, But they didnt turnup. Iam very much frustrated about their service. And I could see lot of such complaint logged regarding the same about First Flight Courier Services Ltd.
Complaint marked as Resolved Aug 13, 2020