[Resolved]  Flipkart — LOSS DUE TO FALSE ASSURANCE

Address:

Central Delhi, Delhi

Dear All,
I have placed ordered Samsung Map (GT-N7000) with freebie of Flipcover under order no OD[protected] on 28-Oct-12. I had selected this product as this come with Flipcover. When I received my product through Courier Flipcover is missing and I have initiated the same to Flipkart to deliver the same.

However, their executives giving me false assurance always that it would be delivered next week... next week, but that next week does not come yet till 24-Nov-12.

Due to non availability of flipcover, my phone gets damaged in an accident (by falling) and its glass get broken and same is costing me 13,000 INR.
I have approached to flipkart to pay these damages as they have not supplied flipcover and there is a high probability that if they deliver flipcover on time this damage can be avoided.

As this a breach of agreement signed at the time of purchasing the product, they are supposed to pay the damages either fully or partially (50%), as they never intimated me and give false assurance every time.

Though this medium, I want to make you all aware, to stay away from Flipkart, as they don't have professional ethics and request your support in this regard.

Thanks and regards,
Nitin Mittal