[Resolved]  Ford — delay in delivery of ford figo

I have a very very very bad experience from ford. I booked my car Ford Figo - Silver,Titanium,Diesel on February 18th 2010, even before actually seeing a ford figo..at Kairali Ford Trivandrum. Since I already own a ford fiesta and hence a great fan of Ford. The salesperson told me i am the first guy booking from trivandrum, Kerala and so will be delivering the first vehicle to me. Waited for a month patiently so that ford will deliver me since I have booked even before seeing a ford figo and also before making a test drive.On 18th from newspapers i came to know that ford have already delivered ford figos at Cochin & trivandrum.Then I conacted kairali and the response was very frustrating. The sales person last told me that the siver colour may take one more week and also that I have to switch to chill colour if I want one ford figo titanium soon. I was forced to do so. Still now no news
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Aug 14, 2020
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Even I am facing the same issue.
I BOOKED FIGO FROM LATANGI FORD BANGALORE. THEY GOT BOOKING DONE FROM ME PROMISING A FALSE DATE. NOW NOT EVEN AWARE NEW DELIVERY DATE.

I SUGGEST NOT TO GO FOR ANY FORD VEHICLES AS THIS IS THE SECOND BOOKING CANCELLATION EXPERIENCE WITH THEM.
BOOKED FIGO FROM FORD Harpreet MOTI NAGAR NEW DELHI .ON 21/03/2010 &THEY PROMISED ME GIVE DELIVERY ON 28/03/2010 BUT THAT BECOME FALSE SO FAR THEY HAVE NOT GIVEN ME DELIVERY
FIGO ZXI 1.2, PETROL

I UNDER STAND DEALER MAY BE SELLING IN BLACK MARKET . IS THIS IS A GOOD TREND OF MARKET??

DEVKI NANDAN.
I too have booked for figo zxi on 12 march and was promised by mpl ford chennai that the delivery will be done by end of march. However till this moment i haven't got any positive reply from dealers end. I hereby request the concern person to take immediate action against mpl ford for giving a false information on delivery of car and dodging us and not giving us the true picture.

I have already informed the same to Ford customer care and yet to get a revert from them. I am dissappointed by the way these dealers handle thier customer. Hope Some one does the needful.
Maya.
I have also booked Ford Figo Diesel Titanium with Diamond White colour & Black dashboard on 10.03.2010 with A.B. Motors (P) Ltd., Fountain Chowk, The Mall, Patiala by giving cheque of booking amount worth Rs. 25000=00. The date of delivery promised & mentioned on booking slip is 28.03.2010. Now, the ford dealer is delaying the delivery for indefinite period for undisclosed reason and even not responding to my phone calls. It has created doubt about marketing pattern of ford company and I believe that my car has been sold to some other person at premium by the dealer. Is there anybody to question the working of the company? Is the Patiala dealer answerable to anyone? Whether the officers of company will take pain to direct the dealer to immediately hand over delivery of car to me?
I Have booked my Ford Figo ZXi-Petrol Black colour on 24/03/2010(Though gave the colour confirmation on 27/03/2010).I have been promised delivery on 10/04/2010.I don't think that is going to happen as the dealer is not able to give me the status of my car as of now.Not even able to give any logical explanation.

They keep telling that they will call with the status in a day or two.They are not even bothered to give a courtesy call saying not sure about the status.

Guess we do't have any option other than waiting...
I have booked my Ford Figo ZXI - Petrol silver color with black dashboard on 16-Mar-2010 from Planet Ford, Bibwewadi, Pune. At the time of booking I was promised that the delivery will be made max by 25 March. But till now I have not got my car delivered, even these people are not exactly aware of the reason for the delay.Every time when I call the they give some or the other reason and also do not bother to call and tell me about the status each time I have to call them.
Very upset with their attitude. Highly unprofessional.
Does this mean - Ford is not ready to support the demand?
I too booked a Ford Figo Zxi Sea grey color on 18th March 2010 at Metro Ford Palace Ground Bangalore. They promised to deliver within 30th march. 4 weeks over and i am still counting. The Sales head at metro ford is instead asking me to have patience as thats the only thing he can sell right now.
Booked Ford Figo zxi on 18th March with a downpayment of 25 K but have not heard any news of it till now. Note the funny excusses that have been provided to me.
1. Problem in sea grey paint at ford plant
2. even after 4 week my order has not gone into production
3. sea Grey with coral interior is a unique combination

I am not sure what else ... Anyone else who has heard the same complaints.. Thinking seriously of cancelling my order and going over to maruthi...
Let me introduce myself as an aficionado of Maruthi and was about to book Maruthi Ritz. When I took test drive of Ford Figo, I was very much impressed and decided to go for it. I booked Ford Figo (Titanium, diesel, moon dust silver) on 13th March'10 and made the full payment of Rs. 6, 05, 000.

When I did the booking, the sales engineer promised that the car will be delivered between 27th to 30th March. I had disposed my old car on 1st April believing his words. Today it is 15th April... and I do not have any visibility on the delivery. I had contacted the Chennai Ford manager and to my shock he coolly said that the delivery will happen only by April end!

It appears to me that just to complete the target, the sales team has made false promise on the delivery. If they had told me that the delivery will take 2-3 months...then I would have gone for Maruthi Ritz
I had booked a ford figo ZXI through Metro ford Bangalore on 19th March based on a committment from their sales executive that they would deliver the vehicle by 31/3/10.
However till date neither have i got the car nor any committment from them as to when i would get my vehicle. Everytime i ask them regarding the delivery they sing the same song "Ford is not delivering the vehicle"
Ford has to take some responsibility for the present state of affair. Ford has issued a statement that they have received 10, 000 bookings last month but they have not mentioned how many they have delivered.
Ford should stop taking further booking till they clear the backlogs.
DATE:10.04.2010

Dear Sir,

I booked Ford figo 1.2 zxi petrol (sea grey) in Chennai Ford on 13th March 2010, at the time of booking they said delivery is 1st week of april based on that i arrange the loan and settle the loan to Chennai ford 2nd April, Now alomost i paid rs.3.80 lak now they said vechicle delivery approx 15th may. My probelm is my loan start 1st may 2010. I am verymuch upset.

Also iam attaching advance amount paid receipt rs.35000/- and balance i paid throuh finance so that iam not able to give payment recept.


kinsly advise shall i cancel the booking are wait0

regards.

s.vasudevan
Same experience not sure whether this is some marketing gimmick from Ford Figo, have booked a figo ZXI last month but yet to recieve delivery date..no answer with the dealer who is asking us to wait, but till when, i suppose Ford is testing patience to push their red ip car's as thats what they have piled up the stocks for..

Not good..
Rgds,

Vikram
Pune
Attn of MPL Chennai buyers: I had a call with one of the top Marketing consultant and i was told the delivery is happening for users who booked the car between 15th March and 31st March now and is expected to be completed by early next week. They will be delivering the vechicle for customers who booked in April by 2nd week of May.
DOCTOR'S SILVER FORD FIGO FOR IMMEDIATE SALE Bought a Ford Figo, Exi petrol, in May 2010, Excellent car.Had booked -paid fully for Volkswagen Polo.Expecting Polo within 10-15 days.No parking space for 2 cars .Plan to sell my Figo.Any takers ?
Dr Kiran
[protected]
Hi guys ?

my name is praveen. I am planning to buy a ford figo Zxi diesel version from Metro ford which is located at St Marks road, bangalore. By reading all the reviews, now I am in dilemma that will stick to their words for the date of delivery which they provide at booking. Waiting prompt replys !
Booking car online is the best option to save some precious time. Many online sites are available to booking car online. I came across to this website www.cartradeindia.com this site has good details on car product with form base line to top models of all the International and Indian auto brands.

Ford Figo is actually a lovely hatch back car in its segment and in reasonable rate too. the delivery is a lot of problem with car showroom, its better to book cars online.
I V.B.Patel, Doordarshan Kendra Lucknow booked a figo car, diamond white, petrol, LXI Model at Narayan ford, Shahnajaf Road Lucknow on[protected], for which I deposited Rs. two lakhs but till date I am not being told the current status of the car. Dealer told me that I will be able to provide the status only when car will in transit. I have already done complaints in this regard but no feed back is given till date. Kindly let me know the current status of the car.

V B Patel
SE DDK LKO
[protected]
[protected]
[protected]@rediffmail.com
Never believe that u are going to get the vehicle from the dealers on committed date... i[censored] want ford vehicles just book and wait for the day to come.. when ever it is comfortable they will deliver it (may happen surprisingly)... don't call them for asking the status of the booked car.. they wont like it... u are not having any rights to ask them question after paying the whole amount...

Especially Kairali Ford - Trivandrum... Never believe these guys...

One day Ford Comapny itself get closed completely from India only becasue of the untimate service given by the ford dealers !! Take my words!!

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