[Resolved] Ford - Figo Complaints — got only one key with the vehicle-poor servicing

krishu4

from Shoranur, Kerala

Address:

Kollam, Kerala

sir,
I brought a new ford figo car in the name of my wife on july 2010 form kairali ford kollam-kerala. I got only one key with the vehicle. the secod key not given by the dealer yet. I contact with the dealer several time but they not give the second key to me. more over I serviced the vehicle from the same service centre on last month after the service I see that the door damaged and the paint from the door scratched due to the poor care and maintanance by the service people. I contact to the service manager and they offered me to fix a new door instead the damaged one. but they file a claim for insurance and thus they fixed a new door with the insurance amount. so lease help me to solve the these issues. vehicle no kl25a1993. ford figo
regards, krishnakuma.r
[protected]@gmail.com

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Aug 13, 2020

Complaint marked as Resolved

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Comments

FordFigo Kerala OwnersGroup

from Pala, Kerala

Dear Sir,

I am sorry to hear your difficulties with your ford car. Even i have the worst experiences with ford and its service people. I am updating and contacting people having trouble with ford. Can you pls add me to your Facebook and update all your issues in there. here is my link for that. I believe we can fight against ford. Pls help us to give more awareness to people.

http://www.facebook.com/fordfigo.ownersgroup.

Hope to hear from you soon.

Regards
Remesh Joseph
[protected]@gmail.com
[protected]