[Resolved]  Ford Figo Exi Diesel — Misleaded during sale

Address:

Chennai, Tamil Nadu

Respected Sir,
With deep regret I Kapish Poddar, prospective owner of your Ford Figo (Diesel – Exi model) car is writing here to bring to your notice the misleading activities performed by your company.
Twice we have been misleaded in buying the car.1.In spite of several conformations regarding the tachometer (RPM indicator), it is missing in the vehicle allotted. When asked for, Explanation is given that it’s a manufacturing change which cannot be mentioned to everyone. We should have checked it in the news paper.When checked in the showroom, a car of same model which was yet to be delivered was having the tachometer placed. Hence, I’m attaching herewith the proof which shows the presence in different car and not in mine.2.Without intimation the prices are hiked naming them the rise in insurance price.It’s indeed a pleasure that the vehicle has received 21 different awards in the field of automobile but a not a single one in the field of CUSTOMER SATISFACTION. It seems your dealer wont contribute to get that award.We request you to look into the matter and help us in being a satisfied customer rather that a cheated one.