[Resolved]  Ford Figo — Failed Keep Promises (Kairali Ford - Cochin)

Address:

Ernakulam, Kerala

I had purchased a Ford Figo EXi 1.4 - Sea gray on 27/03/2012. But I felt hurted badly from the dealer. The worst dealing we faced ever.
We booked for a Diamond white colored figo om 1/March/2012. Those people said everything including our vehicle is ready for delivery and given a date. After transferring 95% of amount they told the booked vehicle is not in stock and asked to take a sea-gray figo. Also told if we need a diamond white figo then need to pay 10K extra. We realized that we were trapped. And was helpless because we transferred the money and they are telling the thing in the peak situation that the vehicle and the taxes are increasing in Kerala from 01/April/2012.
They played well and forced to take sea - gray color.
The most interesting thing is that they spoiled our first booking order form and took it back and prepared a new one. Also the sales guy told his sales manager asked him that don't give any offers given to us that he promised to give in the beginning of the deal. After a long talk they agreed to give the offers But we need to Pay the money for that. IS THIS IS THE OFFER???? and they took ~4K extra as cost of vehicle reason was they are providing metallic colored vehicle(sea-gray).

These guys are replying now to our queries like we didn't payed enough amount for the vehicle and the sales guy himself is telling that he payed around 3K for us (How comes?????). We didn't get any compensation or at least a good manner of behavior from them after paying the amount...

WE WILL NEVER SUGGEST "KAIRALI FORD" TO ANYONE. They cheated us completely.

We didn't get any justice from any one.... at least a sorry from the concerned persons. We didn't get any compensation from them for this planned cheating.. How can we trust them in future for services??

Don't go KAIRALI FORD if you really don't want to be cheated....