[Resolved]  Ford Figo & Good Year Tyres — GOOD YEAR TYRES ARE NOT LASTING LONG FOR INDIAN ROADS

Address:

Tamil Nadu

I bought a FORD FIGO with Good Year Tyres last year on Aug 15. The Good year tyres were fitted based on suggestion from the FORD dealer.

On a day, when i was travelling in on of the neatly laid roads of Chennai, my car tyre got burst. I immeditalely called the FORD dealer to inform this. He asked to change it with the back up tyre and come with the faulty one. I took it to the dealer and he asked me to contact directly to Good year tyres. Ford dealer dint even mind in helping the customer which was given as an assurance when the car was bought.

I got an appointment with Good year tyres and showed them the issue, they informed it might be due to various reasons, but not one concrete reason. Atlast they said, it is a manual damage cant be covered in warranty. The Car side valve is fully burst and i dont understand how this happened when the vehicle was moving in a fine road with out any single obstacles which i even inspected when it happened.

I have a doubt whether Good year tyres is good for Indian roads??????. I had driven an ALTO in worser terrains with non good year tyres for around 5 years which dint have any such problems....


I see many such complaints with Good year tyres in same consumer forum, i dont whether any steps have taken to correct it. This low class service was not expected from FORD, if everythig customer needs to do, please keep the customer informed while buying the car.

Thanks
Sripad
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